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Airport Information

To ensure a smooth and stress-free travel experience‚ it’s important to be well-prepared before arriving at the airport. Below‚ you’ll find essential information to help you plan your journey from check-in to boarding.

Arrival Time

We recommend that all passengers arrive at the airport at least 3 hours before the scheduled departure time. This allows ample time for check-in‚ security screening‚ and any other pre-flight procedures.

Check-In Information

Online Check-In: Online check-in is available from 24 hours up to 2 hours before your flight. We encourage you to check in online to save time at the airport. 

Airport Check-In: If you prefer to check in at the airport‚ please note that our check-in counters open 3 hours before the flight and close 1 hour before departure. We kindly ask that you arrive early to avoid any last-minute rush.

Baggage Information

  • Carry-On Baggage: Please note that carry-on baggage is not included in the Basic Fare. If you wish to bring a carry-on bag‚ it can be added to your booking for an additional fee. The carry-on bag must not exceed 8 kg and should adhere to the dimensions of [Insert Dimensions]. A small personal item such as a handbag or laptop bag is allowed in addition to the carry-on.
  • Checked Baggage: The allowance for checked baggage depends on your ticket class. Please refer to your booking details or contact our customer service for specific information on weight limits and fees.

Security Screening

To ensure a smooth security process:

  • Prepare to remove electronic devices from your carry-on baggage.
  • Liquids should be placed in containers of no more than 100ml and stored in a clear‚ resealable plastic bag.
  • Be ready to remove outerwear‚ belts‚ and shoes if required.

Boarding Information

  • Boarding Time: Boarding usually begins 45 minutes before the flight. Please ensure you are at the gate on time. The gate closes 15 minutes before departure‚ and late passengers may not be allowed to board.
  • Gate Information: Gate numbers and boarding times will be displayed on the airport monitors and on your boarding pass. Please keep an eye on these updates to avoid any delays.

Lounge Access

Enjoy a more relaxed experience before your flight by purchasing lounge access during the booking process. Lounge access provides complimentary snacks‚ beverages‚ Wi-Fi‚ and a quiet place to unwind. [Link to Lounge Information]

Traveling with Special Needs

If you require any special assistance at the airport‚ please inform us at least 48 hours before your flight. We offer support for passengers with disabilities‚ limited mobility‚ or any other specific needs. [Link to Special Assistance]

Travel Tips

  • Keep your travel documents‚ passport‚ and boarding pass easily accessible.
  • Double-check the weight and size of your baggage to avoid any excess fees.
  • Plan your journey to the airport‚ considering traffic and possible delays.